Model-Specific Warranty
Trovia products are supplied with the manufacturer's 3-year warranty. Covered components, exclusions, remedies, claim review, and replacement approval follow the manufacturer warranty terms provided with the approved quote, order confirmation, or applicable product documentation.
Our Role
LuxuryCondoCarts.com assists customers with product selection, quote coordination, order documentation, delivery communication, and warranty claim routing. Warranty responsibility remains with the manufacturer, and we do not expand, modify, or independently replace the manufacturer warranty unless expressly stated in a written agreement.
What Customers Should Keep
- Original invoice or order confirmation.
- Product model, quantity, delivery date, and photos of the issue.
- Photos of shipping damage, if applicable, taken before products are used or moved extensively.
- Any carrier delivery notes or damage exceptions.
Limits & Exclusions
Warranty coverage generally does not apply to misuse, abuse, unauthorized modifications, normal wear, improper storage, accidental damage, shipping damage not documented at delivery, or conditions excluded by the applicable supplier warranty. Final determination follows the written warranty terms for the specific model ordered.
Before Ordering
Ask us to confirm the current 3-year manufacturer warranty terms, lead time, freight path, available colors, and replacement-part process for the exact Trovia model and quantity being quoted.